Overview
This Privacy Policy explains how Retreatly collects, uses, and protects information when you visit our website, make a reservation, submit an inquiry, or interact with our services.
By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Travel preferences
- Reservation details
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and tracking technologies
How your information is used
We use your information to:
- Process reservations and inquiries
- Provide personalized guest experiences
- Improve our website and services
- Send booking confirmations and updates
- Respond to customer support requests
- Comply with legal obligations
We only collect information that is necessary to deliver our services effectively.
Cookies and tracking technologies
Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our website.
Cookies may help us:
- Remember preferences
- Improve website performance
- Measure visitor engagement
- Deliver relevant content
You may disable cookies through your browser settings at any time.
When we share information
We do not sell your personal information.
Information may be shared with trusted third-party service providers who assist us in:
- Processing reservations
- Managing communications
- Website analytics
- Payment processing
- Customer support
These providers are required to protect your information and use it only for authorized purposes.
Protecting your information
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While no online system can guarantee absolute security, we continuously work to maintain appropriate protection measures.
Your privacy choices
We do not sell your personal information.
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data
- Withdraw consent
- Restrict certain processing activities
Requests may be submitted using the contact information provided below.
External websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage users to review their respective privacy policies.
Children's information
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.
Changes to this policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page along with the revised effective date.
Questions about privacy?
If you have questions regarding this Privacy Policy or how your information is handled, please contact us.
Contact Information
Mirelle Hospitality Group
Email: privacy@retreatly.com
Phone: +1 (800) 458 2219
Address: 123 Coastal Avenue
Monterey, California 93940
United States
